Craig Hapelt is a Partner in the Toronto office of The Boston Consulting Group. He has extensive experience over a range of industries, though currently focuses primarily on financial services clients in Canada and the US. Craig has spent the last fifteen years helping leading organizations around the globe on their most critical strategic issues. Examples of his client facing work:
- Managed multiple initiatives for Canadian financial services firms, for example: new business building, global growth, cost takeout, channel optimization, and sales force effectiveness.
- As a core member of BCG’s Corporate Development Practice, drove major initiatives for large institutional investors in North America (e.g., private equity, real estate, and infrastructure).
- Lead major research topics, from managing BCG’s asset management benchmarking and BCG’s corporate banking benchmarking initiatives in Canada, to understanding global megatrends and how these impact different players and economies.
As part of the leadership team of BCG, Craig has held increasingly senior positions managing the firm. He sits on BCG’s Career Development Committee where he helps steer BCG’s people agenda. He also heads learning and development for BCG Canada where he drives BCG’s capability building agenda in Canada. Prior to joining BCG, Craig worked with McKinsey and Company in San Francisco, New York, and Toronto. He has also worked for CIBC (Canada) and Gemini Consulting (South Africa). Before entering business consulting, Craig worked for the Agricultural Research Council where he advised on subsistence farming in rural Southern Africa. In between his undergraduate studies, he spent his summers in rural KwaZulu-Natal helping improve dairy and sugarcane farms, and helping bring business insights to help these operations. Craig grew up in Zimbabwe, Bophuthatswana, and South Africa, and later lived in the United Kingdom and the United States before settling in Canada. He holds an MBA from the Richard Ivey School of Business and an undergraduate degree in agribusiness from the University of Natal, Pietermaritzburg (South Africa).