Multicultural staff are a boon to companies expanding overseas. Why aren’t Canadian firms catching on?
October 12, 2010
Paul Beamish hired Gigi Wong because of her answer to a simple question: how would she react if a Chinese businessman belched after his meal? It was a difference in cultural etiquette he’d observed hosting Asian clients and wanted to know how a prospective employee would handle the situation. A Canadian-born job candidate said she’d politely tell the person to stop, but Wong had the correct response. “I would ignore it,” she said. “It’s a sign they are enjoying themselves.”